Mercedes works with individuals and couples who are experiencing relationship difficulties, low self-esteem, bereavement, trauma, anxiety and depression.

Alongside her private practice, Mercedes works with Forward College, a leading institution that offers Bachelor’s degrees designed by top UK institutions such as LSE (London School of Economics) and King’s College London, as a student counsellor. Mercedes provides personalised, face-to-face counselling services to students at the Lisbon campus, and extends her support through remote counselling to students at the Paris and Berlin campuses. Her mission is to empower students by nurturing their resilience and fostering their overall well-being. Through her guidance, she cultivates a safe and encouraging space where students can thrive and reach their full potential.

Having previously lived and worked in corporate settings in London, Paris, Tokyo, Madrid and Dublin, Mercedes has a strong understanding of cross-cultural issues, enabling her to provide psychological support to people of various nationalities living in diverse circumstances, including those experiencing cultural adaptation difficulties. Her corporate experience means she is also able to offer counselling in burnout and workplace conflict situations.

Mercedes is a certified yoga instructor and she regularly practises mindfulness and meditation, enabling her to connect deeply and genuinely with her clients and facilitate the process of profound healing and personal transformation.

As a Member of the United Kingdom Council for Psychotherapy (UKCP) and the British Association for Counselling and Psychotherapy (BACP), Mercedes is bound by and adheres to the Ethical Framework for Counselling Professions. This means she works under regular supervision to uphold the highest quality standards in her practice and ensure the confidentiality of her services. Mercedes is also registered as a member of the European Association for Psychotherapy (EAP).